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Navigation Path: Admin Dashboard → Website Templates
URL: /admin/WebsiteTemplate

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Overview

The Website Templates page allows you to create new WordPress websites for customers, manage existing sites, and control website provisioning settings.

Create Websites

Provision new WordPress sites

Manage Sites

View and manage all websites

Bulk Actions

Perform bulk operations

Site Status

Activate, suspend, or delete sites

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Creating New Websites

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Manual Website Creation

  1. Click Create New Website button
  2. Select customer account (or create new user)
  3. Choose hosting package
  4. Enter website details:
    • Website Name: Display name
    • Domain: Primary domain or subdomain
    • WordPress Theme: Select from available templates
    • Admin Username: WordPress admin username
    • Admin Password: WordPress admin password
    • Admin Email: WordPress admin email
  5. Optional settings:
    • Install default plugins
    • Set website expiration date
    • Enable SSL certificate
  6. Click Create Website
  7. System provisions the website automatically
Provisioning Time: Website creation typically takes 2-5 minutes. The system installs WordPress, configures the database, sets up the theme, and installs selected plugins automatically.

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Website Creation Process

Automated Steps:
  1. Create hosting account on server (DirectAdmin)
  2. Set up database and database user
  3. Download and install WordPress core
  4. Configure wp-config.php with database credentials
  5. Install selected WordPress theme
  6. Install default/selected plugins
  7. Set up admin account
  8. Configure basic WordPress settings
  9. Install SSL certificate (if enabled)
  10. Add site to MainWP (if configured)

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Website List

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Viewing Websites

The website list displays all customer websites:
ColumnDescription
Website NameSite display name
DomainPrimary domain/URL
OwnerCustomer account
PackageHosting plan
StatusActive, Suspended, Expired
CreatedCreation date
ExpiresExpiration date
Disk UsageStorage used
ActionsManage, Suspend, Delete
  • Search by website name, domain, or owner
  • Filter by status (Active, Suspended, Expired)
  • Filter by hosting package
  • Filter by expiration date
  • Sort by any column
  • Export to CSV

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Managing Websites

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Website Actions

View/Edit Website:
  1. Click website name or Edit button
  2. View website details and statistics
  3. Update website information
  4. Change hosting package
  5. Extend expiration date
  6. Save changes
Suspend Website:
  1. Find website to suspend
  2. Click Suspend button
  3. Optional: Add suspension reason
  4. Website is disabled immediately
  5. Customer receives notification
Delete Website:
  1. Find website to delete
  2. Click Delete button
  3. Choose deletion options:
    • Delete files only
    • Delete files and database
    • Keep backup
  4. Confirm deletion (irreversible)
Renew Website:
  1. Find expired or expiring website
  2. Click Renew button
  3. Select renewal period
  4. Process payment (if applicable)
  5. Expiration date is extended
Website Deletion: Deleting a website permanently removes all files, databases, and content. This action cannot be undone. Always create backups before deletion.

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Website Details

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Overview Tab

  • Website name and domain
  • Owner information
  • Hosting package details
  • Creation and expiration dates
  • Status and health
  • Resource usage (disk, bandwidth)

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Access Information

  • WordPress Admin URL: https://domain.com/wp-admin
  • WordPress Username: Admin username
  • WordPress Password: View or reset
  • FTP Access: FTP credentials
  • Database Access: phpMyAdmin link
  • Control Panel: DirectAdmin access (if enabled)

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Statistics

  • Disk Usage: Storage consumed
  • Bandwidth Usage: Monthly transfer
  • Database Size: Database storage
  • File Count: Number of files
  • Last Backup: Backup date/time
  • Uptime: Site availability

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Bulk Operations

Select multiple websites and perform actions:
  • Bulk Suspend: Suspend multiple sites
  • Bulk Activate: Reactivate suspended sites
  • Bulk Renew: Extend expiration dates
  • Bulk Delete: Remove multiple sites
  • Bulk Package Change: Upgrade/downgrade plans
  • Export Selected: Export site list to CSV
Bulk Actions: Use bulk operations to efficiently manage multiple websites at once. Always double-check selections before confirming bulk actions.

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Best Practices

  • Verify customer information before creating
  • Use strong, unique WordPress admin passwords
  • Enable SSL certificates by default
  • Install essential security plugins
  • Set appropriate expiration dates
  • Test website after creation
  • Send welcome email with access details
  • Monitor disk and bandwidth usage regularly
  • Keep WordPress core, themes, and plugins updated
  • Perform regular backups
  • Review suspended websites monthly
  • Clean up expired websites
  • Monitor for security issues
  • Track website performance
  • Set appropriate resource limits per package
  • Monitor server capacity
  • Upgrade packages for high-traffic sites
  • Optimize websites exceeding limits
  • Clean up unused files and databases
  • Archive old websites
  • Balance load across servers
  • Send expiration reminders (30, 14, 7 days)
  • Notify before suspension
  • Provide clear renewal instructions
  • Offer upgrade options for resource limits
  • Respond to support requests promptly
  • Document website changes
  • Maintain service level agreements

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Troubleshooting

Issue: Website provisioning failsSolutions:
  1. Check server has available resources
  2. Verify DirectAdmin API is working
  3. Ensure domain is not already in use
  4. Check database creation permissions
  5. Review error logs for details
  6. Test with different domain
  7. Contact server administrator
Issue: Cannot access website after creationSolutions:
  1. Wait 5-10 minutes for DNS propagation
  2. Check website status is Active
  3. Verify domain DNS settings
  4. Test with direct IP address
  5. Check server firewall rules
  6. Verify WordPress installation completed
  7. Review server error logs
Issue: Cannot log in to WordPress adminSolutions:
  1. Verify username and password are correct
  2. Reset WordPress password
  3. Check WordPress admin URL is correct
  4. Clear browser cache and cookies
  5. Try different browser
  6. Check .htaccess file for issues
  7. Reset password via database if needed
Issue: Website exceeds disk or bandwidth limitsSolutions:
  1. Review resource usage in website details
  2. Identify large files or databases
  3. Clean up unnecessary files
  4. Optimize images and media
  5. Upgrade to higher package
  6. Enable caching plugins
  7. Contact customer about usage

Template Manager

Manage WordPress themes

Users Management

Manage customer accounts

Hosting Plans

Package configuration

Domain Manager

Manage domains