Path: Administration → Subscriptions (/subscriptions) — Admin only
Subscription List
The page shows all subscriptions with search and filter controls:
| Filter | Options |
|---|
| Search | User name or email |
| Status | Active / Pending / Cancelled / Past Due |
| Plan | Filter by pricing plan |
| Payment Method | Stripe / PayPal / Tap / Bank Transfer |
| Column | Description |
|---|
| User | Client name and email |
| Plan | Pricing plan name and billing period |
| Status | Status badge |
| Payment | Payment method badge |
| Started | Subscription start date |
| Expires | Current period end date |
Subscription Statuses
| Status | Description |
|---|
| 🟢 Active | Paid and current |
| 🔵 Pending | Awaiting admin approval (Bank Transfer) |
| 🟡 Past Due | Payment failed — grace period |
| 🔴 Cancelled | Canceled by user or admin |
| ⚫ Expired | Period ended without renewal |
Creating a Subscription
Click Create Subscription to open a 2-step modal:
- Select User — search and pick the client account
- Choose Plan — select pricing plan and billing period
Managing a Subscription
Click any row to open the detail view. Available actions:
Approve
For Pending subscriptions (Bank Transfer payments waiting for manual confirmation). Clicking Approve activates the subscription immediately.
Reject
Reject a pending subscription with a mandatory reason field. The user is notified.
Extend
Add days to the current billing period without charging:
- Input number of days to add
- Optional reason field (shown in the user’s billing history)
Useful for compensating for outages or providing goodwill extensions.
Change Status
Manually set the subscription status (active, suspended, cancelled, etc.) with a reason.
Delete
Permanently remove the subscription record. Use with caution — this removes billing history.
Modals Summary
| Modal | Purpose |
|---|
| Create Subscription | 2-step: select user → choose plan |
| Extend | Add days + reason |
| Delete Confirmation | Confirm permanent deletion |
| Status Change | Set status manually |
| Reject | Reject with reason |
Bulk Operations
Select multiple subscriptions from the list for bulk actions:
- Send renewal reminder emails
- Suspend multiple accounts
- Export as CSV for accounting
