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Path: Administration → Users (/users) — Admin only

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User Roles

RoleAccess
AdminFull platform access — servers, settings, all clients
UserClient access — own sites, billing, and support only

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User List

The Users page is rendered by UsersTab which shows all accounts with the ability to search, filter, and manage them. Per-user quick actions:
  • View full profile
  • Reset password
  • Impersonate (log in as that user)
  • Change role
  • Suspend / Activate
  • Delete

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User Detail Page

Click any user to open their full profile with these sections:
Name, email, phone, address, timezone. Admins can update any field.
All sites owned by this user. Admins can link/unlink sites and transfer ownership.
Current plan, status, billing period, and expiry. Admins can manually change the plan, extend the period, or cancel.
Full payment history — invoice numbers, amounts, and payment methods.
Recent actions taken by this user on the platform.
Reset password, revoke all sessions, enable/disable 2FA, view login history and IP addresses.

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Creating a User

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Admin-Created Account

From the Users page, click New User:
  1. Enter name, email, and role (Admin or User)
  2. Set a password or trigger a password reset email
  3. Optionally assign a subscription plan immediately
  4. Click Create

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Invitation

Click Invite User, enter the email address, set the intended role, and optionally pre-assign a pricing plan. The user receives an email with a time-limited registration link.

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Self-Service Registration

If public registration is enabled in Settings → General, users sign up at /register.

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User Actions

ActionDescription
SuspendBlock login — data and sites preserved
ActivateRe-enable a suspended account
ImpersonateLog in as the user to troubleshoot (logged in the Activity feed)
Reset PasswordSend a password reset email
Change RolePromote to admin or demote to user
Assign PlanManually set or change the pricing plan
DeletePermanently remove the account

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Two-Factor Authentication

Admins can see each user’s 2FA status and reset it if they lose access to their authenticator app:
  1. Open the user detail → Security tab
  2. Click Reset 2FA — disables 2FA and forces re-enrollment on next login
Enable “Enforce 2FA for Admins” in Settings → Security to require all admin accounts to use 2FA.